Download now. Use when you need it.
Get proactive with your health. Our app offers convenient and timely medical support, right at your fingertips.
How it works
Download and register
Schedule Your Appointment and Provide Health Information
Receive Timely Reminders and Attend Your Virtual Consultation
Seamless Billing through Your Insurance, No Extra Charges
The Possibilities of Telemedicine
Explore a new horizon of healthcare where convenience meets professionalism. Telemedicine on TeleHealth.de enables you to consult with certified doctors, manage your health records, and much more, all at the tap of a finger.
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Video Consultations for New or Existing Conditions
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Connect with Your Doctor or Discover a New One
Effortless Electronic Sick Leave Submission
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Specialist Referrals and Expertise Discovery
Easy E-Prescription Requests and Refills
Accessible Medical Care That Fits Your Schedule
Don't wait until you feel under the weather. Download now, and have medical expertise ready whenever you need it, right in your cozy space.
FAQs
Frequently Asked Questions: Get Answers to Your Queries about Navigating TeleHealth.de, Scheduling Appointments, and Ensuring Data Security
Patients can see all available doctors on the application. Some doctors may indicate that they only want to see existing patients, but many are open to new patients. There are many ways to search for a doctor: - Search for a doctor with availability at the time that is most convenient for you. - Search for doctors based on gender or qualifications. - Search for a doctor with a physical practice close to your location in case an in-person appointment is needed.
To join the scheduled video call, go to “My Calls” in the bottom panel or click on the push notification on your phone. The app will also notify you to join the video call 15 minutes prior to the start. We recommend that you join the call 15 minutes early to ensure that everything is functioning properly. In the best case, the doctor can also take the call early and you’re finished sooner.
Once you have an established relationship with your doctor and have gotten a prescription through our platform, you can request a refill in the app without requiring a video call. These e-prescriptions will be saved to your account. If you have receive done before but do not see it on the list, please contact us.
You do not pay for use of the application. Medical services are billed by the doctor just as you would experience during an appointment at the practice. For public insured patients, insurance will pay the doctor directly. For privately insured patients, the doctor will send an invoice that you can then submit for reimbursement. Nothing different, except that you save the travel and waiting time.
You can upload any medical information for the doctor to see prior to the call. There is also a dynamic health condition questionnaire that you can complete. These types of items better prepare the doctor for the appointment.
Your data and video calls adhere to the highest standards of security to make sure your medical information is secure. Only the doctor that you choose is able to see the info you enter about your health conditions. You may omit this information and book the appointment without entering any information. If you agree at the end of the booking process, that doctor will also be able to access your electronic patient files. However, that is your choice that you can make with every appointment.